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EBMUD strives for responsive, personalized service for our 1.3 million customers and 650,000 wastewater customers.

Start or stop service

New to the area? Moving out? Start, stop or transfer existing water services using our online portal.

Water pressure

Get flow and pressure information for new fire services, single family homes and more.

New meter installation

Apply for water service and/or fire service for a new development. To apply online, go to new water service application.

Emergencies and alerts

Learn about active emergency pipeline breaks, alerts or changes to water quality. Report a water emergency: 1-866-403-2683.

Construction in my neighborhood

Get the latest on construction and infrastructure work in your neighborhood.

Emergency preparedness

Find out what you can do to be prepared for the next earthquake or emergency.

Regulations governing water service

Regulations ensure wise water use, safe water supply, proper metering and more.

Contact us

How can we help? Call 1-866-403-2683 or send us a message.

EBMUD Water Lifeline

With your donation, St. Vincent de Paul of Alameda County assists EBMUD customers who need assistance paying their water bills.