Thank you for applying to the Customer Assistance Program.
Please note prior to completing an application:
- Prior to starting the CAP online application, please review the requirements by clicking on this link to ensure the application is correctly completed.
- After reviewing the online CAP Application form, please have the necessary document information readily available.
- Use a PC or Mac with Chrome browser or Android devices. iOS devices cannot be used to create and upload a file.
- Only one file per application is allowed (PDF or MS Word document).
- Files from PC, Macs or Android using Chrome browser are allowed.
- To successfully complete the application process, you must complete steps one through four, upload one file of all financial support documents, and click Submit in Step 4.
- Once your application is submitted, you will receive a confirmation email. The email will not provide a copy of your application. Please keep a copy of your submitted documents for your records.
- Please allow 30 days for processing. You will receive a response in the U.S. mail regarding your CAP application status.
If you have questions, please email firstname.lastname@example.org or call 866-403-2683. Customer Service hours: 8 a.m. to 4:30 p.m., Monday through Friday.