Need to report a Water Emergency?
Call Emergency Dispatch at 1-866-403-2683 anytime, 24/7. Select 1 for English then 1 for Emergency Dispatch to report a water main break, a hit fire hydrant, or situations with heavy water flow. If you are experiencing a water outage, please go to ebmud.com/alerts to check the status of outages in your area.
EBMUD is here to help.
- Account and billing questions? See our FAQs. If you need additional information, email firstname.lastname@example.org or call 1-866-403-2683. Customer Service is available 8:00AM-4:30PM., Monday through Friday
- For other questions about non-urgent matters, choose a topic below and a Customer Service Representative will get back to you in 3 business days.
1-866-403-2683. Customer service hours: 8 am to 4:30 pm Monday through Friday. Water emergency? Call EBMUD any day or time to report a main break or hydrant leak.
Hearing impaired? Dial 711 and provide our phone number.
TTY access 510-763-1035.
email@example.com or fill out the form above. We will respond within three working days.
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375 11th Street
Oakland, CA 94607-4240 P.O. Box 24055 MS 42
Oakland, CA 94623-1055