Emergencies and alerts

If this is a water emergency please call
1-866-403-2683 any time.

Water emergencies may include: No water service, broken hydrants, main breaks, flooding in the street or other EBMUD water-related emergencies. Temporary water outages and traffic delays may occur when crews repair or replace a pipe or other infrastructure.

When repairs are made in your neighborhood, you may want to flush your home faucets. Once water service is restored, turn on your front hose bib – the outdoor faucet at the front of the house – until the water runs clear. Also run cold water from the faucets inside your home for 1-3 minutes until clear. Read more about what to do when EBMUD crews are in your neighborhood

CUSTOMER ALERTS

ALAMEDA POINT WATER SYSTEM’S “DO-NOT-DRINK” ADVISORY LIFTED BY STATE WATER CONTROL RESOURCES BOARD - DIVISION OF DRINKING WATER 

OAKLAND -- September 15, 5:30 PM 

EBMUD has continued to support the City of Alameda this week to resolve water quality issues at Alameda Point. Today, the State Water Resources Control Board – Division of Drinking Water has verified that water in the Alameda Point system has been restored to potable drinking water standards.

Residents and businesses can now drink, cook and bathe with Alameda Point’s water, which once again matches EBMUD’s high quality water supply consistent with other areas outside of the Alameda Point water system.

Beginning on Tuesday this week, EBMUD supported the City with comprehensive tests for bacteria and other harmful contaminants. All test results were negative for bacteria or harmful contaminants. The irrigation well – the source of the non-potable water which mixed into Alameda Point’s drinking water – is disconnected from the drinking water system. EBMUD and City staff will continue to diligently monitor and test Alameda Point’s potable water system to ensure its safety.

Further information for Alameda Point residents is available on the City of Alameda’s website: https://alamedaca.gov/news 

MORAGA CREEK LANDSLIDE UPDATE

EBMUD continues to monitor the landslide area for movement. In preparation for the rainy season, tarps were placed at the site to reduce water flowing into the landslide area. Anyone owning property in this area is responsible for and encouraged to take necessary steps to monitor their property. Read more