Water rates

Water Rate Schedule - Effective July 1, 2025

All these rates can be found Schedule A - Rate Schedule for Water Service.

• Meter Reading and Billing Schedules
• Water Service Charge
• Water Flow Charge
• Private Fire Service Charge
• Elevation Surcharge

​​​​​​​All budget and rate documents, reports, studies, and resolutions can be found Reports and Studies.​​​​​​​

Meter Reading and Billing Schedules

Customer accounts shall generally be subject to bimonthly meter readings and bimonthly billing schedules (bimonthly meaning once every two months) but may be subject to monthly meter readings and monthly billing schedules. The billing period for a customer account is the time between meter readings.

Water Service Charge

Bills for all metered services shall include a WATER SERVICE CHARGE based on the size of the meter:

The service charge for a special type of meter or for a battery of meters installed on one service in lieu of one meter will be based on the size of a single standard meter of equivalent capacity as determined by the District.

Effective July 1, 1997, when a meter larger than 4 inches is required for a single-family residential customer to maintain adequate water pressure, the maximum service charge amount shall be set at the 4-inch meter level.

Water Flow Charge

Bills for all metered services shall include a WATER FLOW CHARGE based on meter readings measuring the units of water delivered during the billing period (1 unit = 748 gallons = 100 cubic feet = 1 centum cubic foot (CCF)):

*7 units/month for services billed monthly and 14 units/bimonthly for services billed bimonthly. Equates to 172 gallons per day.

**16 units/month for services billed monthly and 32 units/bimonthly for services billed bimonthly. Equates to 393 gallons per day.

All individually metered multi-family dwelling units or individually metered mobile home residential units that receive District service shall be billed at the single-family residential rate.

Bills for all metered services nonpotable/recycled water shall include a WATER FLOW CHARGE based meter readings measuring the units of water delivered during the billing period (1 unit = 748 gallons = 100 cubic feet = 1 centum cubic foot (CCF)):

Private Fire Service

Bills for Private Fire Services shall include a PRIVATE FIRE SERVICE CHARGE based on the size of the private fire service:

There shall be no charge for water through such services extinguishing accidental fires, but any water lost through leakage or used in violation of the District’s Regulations shall be paid at the rate for general use and may be subject to a penalty as may be established by the District.

Elevation Surcharge

Bills for all metered services in Elevation Band 2 and Elevation Band 3 shall include an ELEVATION SURCHARGE. The elevation surcharge is determined by the elevation band in which the service connection is located. 

Additional Information

For low-income customers, EBMUD has a Customer Assistance Program (CAP). For more information about this program, visit the Customer Assistance Program page.

For questions or problems concerning your water bill, water service, water pressure, or water quality, please call Customer Service at 1-866-403-2683 or e-mail custsvc@ebmud.com.