Troubleshoot high bills and leaks
Resolve a sudden or unexpected spike in your water use with these tools.
Leak Resolution *NEW*
Investigate unusually high water use with an easy to use, interactive guide that helps you identify and eliminate the reason for your high bill. You will need an EBMUD account number and last name to login.
Do-it-Yourself with our Homeowner's Handbook
Leaks are often the cause of high bills. The good news: you can do many of the repairs yourself! Consult these resources to identify and repair common leaks, and for a printer-friendly guide, download Meet Your Meter and Looking for Leaks.
Ways to conserve water
These services ensure your home is water and energy efficient, and can help save water and money.
My Water Report Online Portal
Small steps can make a big difference! Sign up with your account number and last name to get water reports, track your water history, set up leak alerts, and see personalized recommendations.
Home Survey Kit
Illustrated step-by-step instructions take you through your home to read your water meter, test the flow rate of your water fixtures, and perform a toilet leak dye test. Return a completed worksheet to get FREE water-saving devices, if any are needed.
Telephone Consultation
This is a free service intended to supplement the do-it-yourself Home Survey Kit. Use the appointment request form to set up a 15-20 minute phone call with a water conservation specialist. During the telephone consultation, a water conservation specialist will determine the need for an in-person visit.
Take action and learn more
Visit our resource center for outdoor water conservation to learn about plants, design, rebates and water-efficient irrigation.
We offer a suite of landscaping rebates to help cover the cost of making upgrades to your garden and irrigation system.
Learn how your home and landscape use water, and find out where to cut back with this interactive calculator.
Conservation services, rebates, tips for saving water, and recent legislation pertaining to HOAs and landscaping.
Use this form to authorize your landscape contractor or other third party to receive account information that will help you manage your water consumption.
Quick and easy ways to save water and make changes that can lead to long-term water conservation.