Getting technical.
Thom calls his EBMUD coworkers his extended family.
A new EBMUD account holder’s first experience is the New Business division and from there, a lasting relationship is created, problems are resolved and bills are paid. The division requires someone like Thom to capture and analyze information from every department where new applications are generated. Thom works to have new accounts mapped and managed in a complex electronic system. He constantly evaluates that system in order to make it more efficient and enjoys the challenge of juggling multiple projects.
Thom has worked at the District for 24 years and says his professional development experience has led him to his “dream job” with a team of coworkers that are his “extended family.” He appreciates EBMUD because “it is diverse, has a niche for everyone and provides opportunities to give back to the community.”
“I advise new employees that there is a high probability they’ll work at EBMUD for a very long time, so get involved and build connections.”