Syed lives and breathes connectivity, planning and solutions.
Making connections.
An accounting major turned hardware and network specialist, Syed’s career journey began 5 years before his 20 years of EBMUD service as a contractor working on hardware solutions. EBMUD was one of his best clients: trustworthy, efficient and always interested in a solution – which is exactly what he had to offer.
Syed’s work would eventually land him a job at EBMUD, where he began as a member of the Information Systems Department (ISD) help desk team. “It was a natural fit, since I have always enjoyed working with our user community directly to solve or provide alternate solutions,” said Syed.
Syed has since moved to the Network Infrastructure Services (NIS) group, working with a team of six to support the communication needs for over 1800 EBMUD employees. They are on-call 24/7 to make sure EBMUD gets connected and stays connected, even in the event of an emergency.
Syed ensures EBMUD remains current in all hardware and software and when something is not quite right, he is “there to listen, understand the need and provide the best network solution possible.” From the most basic ability to make or receive a call or voicemail, to the most complex ability to communicate in the event of a disaster, Syed lives and breathes connectivity, planning and solutions.
"I enjoy using my skills to accommodate the expanding needs of EBMUD."