Residential

Troubleshoot leaks and high bills

Resolve an unexpected spike in your water use with these tools.

Leak Resolution *NEW*

Investigate unusually high water use with an easy-to-use interactive guide that helps you identify and eliminate the reason for your high bill. You will need to set up an online account to login. 

DIY Guide for Leaks and High Bills

Leaks are often the cause of high bills. The good news: you can do many of the repairs yourself! Consult this online resource to identify and repair common leaks. For a printer-friendly guide, download Looking For Leaks, available in English, Spanish, and Chinese.

Ways to conserve water

These services can help save water and money by ensuring that your home is water and energy efficient.

My Water Report Program MobileMy Water Report Online Portal

Small steps can make a big difference! Just click on the My Water Report link on your EBMUD account page to sign up for use notifications, track your water history, set leak alerts, and discover ways to save.


Home Survey Kit

Illustrated step-by-step instructions help you read your water meter, test the flow rate of your water fixtures, and perform a toilet leak dye test.  Return a completed worksheet to get FREE water-saving devices, if any are needed.

Telephone Consultation

This is a free service intended to supplement the do-it-yourself Home Survey Kit. Use the appointment request form to set up a 15-20 minute phone call with a water conservation specialist. During the telephone consultation, a water conservation specialist will determine the need for an in-person visit.

Take action and learn more

WaterSmart Gardener

Visit our garden resource center for plant lists, design ideas, before and after landscape photos, and maintenance guides.

Rebates and Incentives

We offer a suite of rebates to help cover the cost of landcape, plumbing, and technology upgrades for your property.

WaterSmart Calculator

Use this interactive calculator to learn how your home and landscape use water and find out where to cut back.

HOA Resources

Conservation services, rebates, tips for saving water, and legislation pertaining to homeowner associations.

Authorization to share water information

Use this form to authorize your landscape contractor or other third party to receive account information that will help you manage your water consumption.

Outdoor Tips

Test for leaks and upgrade irrigation equipment for long-term savings.