Customer Pipeline

EBMUD relies on our nearly 2,000 skilled staff to operate and maintain drinking water and wastewater systems you rely on every day. Our hard-working staff protects the health of 1.4 million water customers and 685,000 wastewater customers 24 hours a day, 7 days a week.

Every year, EBMUD invests tens of millions of dollars in repairs to fix or replace the most worn pipes in our system. We are on the job 365 days a year, 24 hours a day because we need these pipes to deliver water to the people of the East Bay.

So much rain! Following the longest dry period on record, this could very well be the wettest rainy season in our history. We don’t need another drop of rain or another snowflake in the mountains because our reservoirs are now completely full, and then some.

Every day, EBMUD uses your dollars to reinvest in the water and wastewater systems that serve the East Bay. We use your money to make smart, sustainable investments for you and future generations. We find ways to save energy and money, reduce greenhouse gasses and ensure our skilled workforce remains safe and on the job. Just as you stretch your dollars at home, we work hard to make every dollar work for you.

We’re always working to improve too. Check out EBMUD’s new Construction in Your Neighborhood map. Now you can click to get the most up-to-date information on active and planned upgrades and improvements to your water delivery system.

Who’s got smarts enough to know that water efficiency is the way to go? These 17 East Bay businesses were just certified as WaterSmart.

Don’t believe the hype that you can flush that so-called “flushable” wipe. Flush only the 3 Ps - pee, poo and paper. 3 Ps 3 ps pee poo paper wipes clog pipes three Ps Three P's three ps three p's Three p's Three ps 3Ps 3P's 3 P's 3 PS 3ps 3p's 3 p's 3 ps

Built in 1935, the Orinda Water Treatment Plant—the heart of the EBMUD water distribution system—is undergoing bypass surgery. Every day, this plant delivers more than 120 million gallons of great water to 800,000 customers. It keeps our Mokelumne supply filtered, treated and flowing to your taps.

You flush and the water disappears. But do you know what happens after water from your toilet goes down the drain? Take a tour of EBMUD’s Wastewater Treatment Plant in Oakland. We offer free tours for East Bay residents and students in middle and high school. Our expert tour guides will reveal how we keep the San Francisco Bay clean by treating wastewater and how you can take steps to protect the environment. Hint: toss those not-so-flushable wipes and other items in the trash, not the toilet.

Check out our water-wise friendly reminders