Pay your bill

EBMUD offers multiple ways to pay your bill.

Note: Payments are processed in 2 business days, with the exception of pay stations, which take 3 days, unless noted otherwise.

Online payments


 

Paperless Billing (no fees)


 

Online One-Time Payment

Other payment options


 

EBMUD Dropbox


 

By Mail

  • Mail to: EBMUD Payment Center PO Box 1000 Oakland, CA 94646-0001
  • Payment processed the next business day after receipt
  • Check or money order only

 

Pay Station (cash)

  • Find pay stations near your home or business
  • Processed in 3 business days
  • Fee: $0-$1.50
  • Cash only. Money orders and checks not accepted

Please note that EBMUD's office is not a pay station.


 

By Phone

  • Call 1-888-963-0909
  • Fee: $2.99*
  • Credit card, debit card or e-check

 

Direct Pay

  • Sign up at directpaymentplan.com
  • Processed on scheduled payment date
  • Reoccurring Direct debit from a bank account
  • Paper Bill Only.  Please see above for Paperless Billing

Trucked waste payments


 

*Transaction fees are determined by our third-party service providers.

Help with your bill?

Contact us

If you have questions about:

  • a payment made at a pay station
  • a 48-hour notice
  • a service interruption--you need service restored on the same day

Call 1-866-403-2683 and a customer service representative will assist you.

  • Customer service hours: 8 a.m. to 4:30 p.m., Monday through Friday.  
  • Water emergency? Call EBMUD any day or time to report a main break or hydrant leak.