Customer Pipeline

Every day, EBMUD uses your dollars to reinvest in the water and wastewater systems that serve the East Bay. We use your money to make smart, sustainable investments for you and future generations. We find ways to save energy and money, reduce greenhouse gasses and ensure our skilled workforce remains safe and on the job. Just as you stretch your dollars at home, we work hard to make every dollar work for you.

We’re always working to improve too. Check out EBMUD’s new Construction in Your Neighborhood map. Now you can click to get the most up-to-date information on active and planned upgrades and improvements to your water delivery system.

Who’s got smarts enough to know that water efficiency is the way to go? These 17 East Bay businesses were just certified as WaterSmart.

Don’t believe the hype that you can flush that so-called “flushable” wipe. Flush only the 3 Ps - pee, poo and paper. 3 Ps 3 ps pee poo paper wipes clog pipes three Ps Three P's three ps three p's Three p's Three ps 3Ps 3P's 3 P's 3 PS 3ps 3p's 3 p's 3 ps

Built in 1935, the Orinda Water Treatment Plant—the heart of the EBMUD water distribution system—is undergoing bypass surgery. Every day, this plant delivers more than 120 million gallons of great water to 800,000 customers. It keeps our Mokelumne supply filtered, treated and flowing to your taps.

You flush and the water disappears. But do you know what happens after water from your toilet goes down the drain? Take a tour of EBMUD’s Wastewater Treatment Plant in Oakland. We offer free tours for East Bay residents and students in middle and high school. Our expert tour guides will reveal how we keep the San Francisco Bay clean by treating wastewater and how you can take steps to protect the environment. Hint: toss those not-so-flushable wipes and other items in the trash, not the toilet.

Check out our water-wise friendly reminders

Following a big earthquake or if a pipe bursts in your neighborhood, you may be out of water. Our crews work fast, but repairs on broken pipes take time. One of the most important things you can do to prepare for emergencies—big or small—is having enough water stored for you, your family and pets.

This year, a 123-year-old pipe emerged in Oakland. Underground since 1893, it was still delivering water to customers. While pipes this old are rare, many parts of our system date back to the 1920s and 1940s when cast iron was the prime pipe material of its time.

Does your old toilet need replacing? Apply for a rebate at ebmud.com/toilet-rebates.