If you’re ever feeling out of balance and have difficulties paying your bill, we can help. We offer payment extensions and payment arrangements to allow you more time.
We also offer a Customer Assistance Program to help low-income residential customers pay their bimonthly water bill. Qualifying customers can receive assistance for up to:
- half the standard service charge
- half the consumption charge (up to 1,050 gallons per person per month)
- 35% of the wastewater service and flow charges, if applicable
Call us at 866-403-2683 or visit ebmud.com/CAP. And remember, reducing your water use can lead to permanent savings.