The information below describes how to apply for a new water service when your property fronts on an existing main.
Disclaimer: Applicants for new water service will find this information helpful to understand the process of applying for a new water service. These charges and fees are presented as guidelines for cost estimates. Final quotations will not be issued until a properly completed application is submitted and required Water Service Estimate fees are paid. All applications for water service are subject to review and approval by the District. All requests for preliminary estimates or quotations must include an address, accurate location of the parcel to be served, and the proposed use of the premises. Availability of an existing main, unusual installation conditions and contaminated soil conditions may increase your final cost.
Applying for new water service with an existing main
STEP 1: Applicant completes online water service application
Please provide:
- Applicant and owner contact information
- Address and parcel number of property to be served
- Number of meters required
- Size of service required or total flow required (in gallons per minute/gpm)
- A $369 non-refundable Water Service Estimate fee if the water meter is larger than two inches
- Please contact the New Business Office for further submittal requirements for meters larger than two inches
- Building permit number or grading permit number
- Name, address, and telephone number of plumbing and fire service contractor
- Fixtures and irrigation information related to types, quantity, and water usage may be required
- Hydrant/Fire Service/Dual Service Requirements (Fire) form, signed by the local fire marshal
- Applicant Checklist
- Site Plan with meter location shown
- Existing site environmental data (if available)
- Water Efficiency Requirements Checklist - EBMUD works with new customers to help ensure a reliable water supply for the next generation. To support water conservation goals, water service will be furnished to applicants for new or expanded service only when all applicable water-efficiency measures are installed at applicant expense.
Apply online via our Water Service Application.
STEP 2: EBMUD provides cost estimate
EBMUD calculates cost of water service(s) and sends a cost estimate letter to applicant.
STEP 3: Applicant remits payment
Applicant pays total fee either in person or by mail. The applicant must pay all charges before the job will be scheduled. Please call 510-287-1008 to schedule an appointment to pay in person.
STEP 4: EBMUD obtains permit
EBMUD applies for either a city, county or state encroachment permit for street work at your site.
STEP 5: EBMUD installs meter
After receiving the encroachment permit, EBMUD schedules the meter installation.
Service size
The information you provide in the online water service application is used to help EBMUD determine your meter size.
If a service for both domestic use and fire protection is required, the System Capacity Charge (SCC) will be based upon the meter size necessary to meet domestic requirements only.
Your contractor or a qualified plumber should be consulted regarding your particular service requirements.
Installation time
Installation of your water service will be completed approximately six to eight weeks after EBMUD receives full payment and the approved encroachment permit. Note: Installation time is contingent on District work load, project size and site conditions. During peak season, completion schedule may be impacted.
Costs
The cost of service depends on the size of the water meter, type of service and location of the property. The total cost may be the sum of the following:
- Installation Fee
- System Capacity Charge
- Wastewater Capacity Fee*
- Front Foot Charges*
- Contaminated Soils*
- Account Fee
- Annexation Fees*
*When applicable
More information about new water service costs.
Installation fees
- Single Meter - The installation fee covers the cost of installing a standard service and is based on the lateral size.
| Lateral Size - One meter per lateral | Unpaved | Paved |
|---|---|---|
| 1" | $6,633 | $11,878 |
| 1-1/2" | $11,786 | $19,162 |
| 2" | $11,786 | $19,162 |
| 4" | $28,427 | $41,255 |
- Multiple Meters on one lateral (branch services) - Branch services are allowed for customers if two or more meters will be installed to serve structures on the same premises. Each lot must have its own individual service. Multiple meters larger than 1" may not be served by a branch service.
| Two or more meters per lateral | Number of meters | Unpaved | Paved |
|---|---|---|---|
| 5/8" | 2 | $7,446 | $12,691 |
| 5/8" | 3 | $12,841 | $20,226 |
| 5/8" | 4 | $13,654 | $21,852 |
| 5/8" | 5 | $14,467 | $21,852 |
| 5/8" | 6 | $15,279 | $22,665 |
| 5/8" | 7 | $16,092 | $23,478 |
| 5/8" | 8 | $16,905 | $24,290 |
| 1" | 2 | $12,028 | $19,413 |
| 1" | 3 | $12,841 | $20,226 |
| 1" | 4 | $13,654 | $21,039 |
| Name | Cost |
|---|---|
| Installation Fee | $19,162 |
|
System Capacity Charge |
$13,881 |
| Wastewater Capacity Fee | $3,125 |
| Account Fee | $76 |
| Total | $36,244 |
System capacity charge
The System Capacity Charge pays for the applicant's share of capital facilities including those that serve the entire water system.
Additional regulatory reviews
The following regulations are associated with new water service and should be reviewed prior to submitting your application:
- Water Conservation Review
- Backflow Prevention Program
- Private Sewer Lateral Program
- Contaminated Soils
For information on the EBMUD’s regulations, please visit Regulations governing water service.
Scheduling appointments
Contact EBMUD to schedule an appointment if you have questions about your project. Let us help you avoid unnecessary delays.
Contact Us
The EBMUD New Business Office is open Monday - Friday 8 a.m. - 4:30 p.m.
Phone: 510-287-1008
Email: nbo@ebmud.com
375 11th Street, MS 104
Oakland, CA 94607-4240
For water pressure information: 510-287-1842
For questions about backflow prevention: 510-287-0874