Emergencies and alerts

If this is a water emergency please call
1-866-403-2683 any time.

Water emergencies may include: No water service, broken hydrants, main breaks, flooding in the street or other EBMUD water-related emergencies. Temporary water outages and traffic delays may occur when crews repair or replace a pipe or other infrastructure.

When repairs are made in your neighborhood, you may want to flush your home faucets. Once water service is restored, turn on your front hose bib – the outdoor faucet at the front of the house – until the water runs clear. Also run cold water from the faucets inside your home for 1-3 minutes until clear. Read more about what to do when EBMUD crews are in your neighborhood.

CUSTOMER ALERTS

EAST BAY TRAIL RESTRICTIONS 

Until further notice, the following trail access restrictions are in effect due to storm-related conditions.

Access to the Bear Creek Trail from the Bear Creek Staging Area is closed. Access to the Pinole Valley section of the Bay Area Ridge Trail from Alhambra Valley Road is closed.

Please check back for updates or call Watershed & Recreation staff at (510) 287-0459. Report trail problems here. 

CONTINUED RAIN AND POWER FAILURE LED TO OVERFLOWS 

On Jan. 11, 2017 at approximately 12:30 a.m., the East Bay Municipal Utility District’s main wastewater treatment plant at the base of the Bay Bridge experienced a power failure in its flow control system. Though repairs were completed quickly, significant and continuous storm water entering the sanitary sewer system led to wastewater overflows into the Oakland Estuary and San Francisco Bay near the Emeryville Bay Bridge access.

Wastewater overflows are caused when rain enters the sanitary sewer system and overwhelms the storage and treatment capacity of EBMUD’s treatment plants. Ideally, sanitary sewer systems treat human waste from toilets, showers, and sinks with little impact from rainfall.

EBMUD has placed signage at the overflow sites (Alice Street at the Oakland Estuary and Barnhill in Alameda at the Oakland Estuary, Temescal Creek in Emeryville) to discourage body contact with the water. EBMUD will continue water quality testing until water conditions return to normal.

EBMUD operates a wastewater treatment plant that treats wastewater for 685,000 customers along the East Bay shore and cleans it to protect the San Francisco Bay. Aging sewer infrastructure throughout the East Bay can allow rain and storm water into the sewer system, leading to overflows. EBMUD and the cities of Alameda, Albany, Berkeley, Emeryville, Oakland, Piedmont, and the Stege Sanitary District serving El Cerrito, Kensington, and Richmond Annex are working with residents and businesses to repair private sewer lateral lines to reduce these impacts. For information, visit eastbaypsl.com/EastBayPSL.

MORAGA CREEK LANDSLIDE UPDATE

EBMUD continues to monitor the landslide area for movement. In preparation for the rainy season, tarps were placed at the site to reduce water flowing into the landslide area. Anyone owning property in this area is responsible for and encouraged to take necessary steps to monitor their property. Read more