I have a high bill, but can't find a leak. What's going on?

High water bills may also be due to frequent watering of a new or existing lawn or landscape, a faulty irrigation timer, filling a swimming pool, an increase in the number of occupants or employees in a household or business, water theft, open faucets or irrigation systems.

  • Check your meter. Your reading should be a bit higher than what is shown on your bill, because you have been using water since we have issued your bill.
  • Second, review your bi-monthly statements to compare your usage to the same time last year. Look at the difference in usage, not just the total monthly amount.

Also consider the following causes that may increase your bill: 

  • Irrigation or outdoor watering
  • Seasonal changes, such as summer heat
  • New appliance
  • Added bathroom
  • Toilet leaks
  • Spending more time at home 

More water-saving strategies

  • Visit the WaterSmart Center 
  • Request a free Do-It-Yourself Home Survey Kit. 
  • Additional questions on water use? After completing the Home Survey Kit, you can contact EBMUD to request an on-site audit. An EBMUD Water Conservation Representative will come out to discuss your indoor and outdoor water use and provide recommendations. Please complete the Home Survey Kit before requesting an on-site water audit. Email: custsvc@ebmud.com or call 1-866-403-2683.