EBMUD is responsible for the repair of leaks on the street side of the meter and for repairing the meter itself, including the threads on the customer's side of the meter. Any pipe repairs on the customer's side of the meter are the customer's responsibility. EBMUD is not able to provide recommendations for specific plumbers or advise you about specific repairs for your home.
To assist customers, EBMUD is providing information about optional coverage plans, offered by third-party providers to customers within the District’s service area, to help offset the cost if emergency repairs to private water service lines occur. Enrolling in coverage is strictly optional and the decision of individual customers. Learn more about optional private water serve line plans.