While EBMUD repairs leaks to its water meters and water mains, customers are responsible for maintaining and repairing the line that runs from the meter to their residence or building.
Often, customers contact EBMUD for resources regarding private water service line repairs. To assist customers, EBMUD is providing information about optional coverage plans, offered by SLWA Insurance Services (SLWA), an independent company, to customers within the EBMUD service area. Enrolling in coverage is strictly at the discretion of the individual customers.
For information about a coverage plan and costs, please contact SLWA directly. Customers may also contact their own homeowner’s insurance provider to review their coverage for private water service lines. Please be advised that EBMUD does not endorse any coverage provider.