Customer Pipeline

Whether you’re at work or home, asleep or burning the midnight oil, EBMUD is there for you. Hours after the sun goes down, EBMUD employees are at work so you can start your day with water.

In the beautiful Sierra Nevada, a pristine river named Mokelumne breaks free. Carrying snowmelt and rain to the west, its ultimate destination is the Sacramento/ San Joaquin Delta, and then the San Francisco Bay. But well before it reaches its natural outlet, EBMUD’s 345-foot-tall, 1,337-foot-long Pardee Dam walls-off the water’s path and fills in Pardee Reservoir. From Pardee Reservoir, the East Bay drinks.

EBMUD salutes all the chefs out there baking, roasting and frying away, but we also want to share with you a recipe that could spell disaster in your home. We’re talking about clogged drains that could lead to sewage backups.

EBMUD continuously looks for new ways to improve our work. One area where new collaborations have started to pay off is in paving.

EBMUD customers drink some of the best water on the planet. And the EBMUD team works day and night to protect that water.

Wherever your feet land in the East Bay, you enjoy special proximity to our watershed. It’s closer than you think! When you open your eyes to nature, you can see evidence of water’s journey from the watershed to EBMUD reservoirs, through storm drains to creeks, into homes and businesses, from sinks to sewers, and back out as wastewater, which EBMUD cleans and releases to the San Francisco Bay.

The days of sifting through paper piles, searching for stamps, writing checks, and missed or late payments are o-v-e-r, because paying your water bill just got e-a-s-y. Enroll in paperless bills on ebmud.com/zero and make your water bill payments in a flash with zero fees and zero trees required.

Managing your home, family, life and bills is a constant balance. We understand. Every day here at EBMUD we’re balancing water storage and deliveries, staff, and maintaining infrastructure to serve our East Bay customers. While we invest each year to make sure your tap turns on every second you need it—we also work to keep your bills reasonable.

This summer, water your landscape like a pro and make best use of our shared precious resource by avoiding these common mistakes.