News

Media inquiries

For media inquiries or to request to photograph or film an EBMUD facility, call Public Information at 510-287-0138, Monday to Friday, 8 am to 4:30 pm. For urgent media inquiries on weekends, holidays or non-business hours, call 866-403-2683 and a standby public information representative will return your call.

  • If you would like to make a public records request, please email the Office of the Secretary.
  • If you are an EBMUD customer and want to speak to someone about your service, water conservation or another topic, please contact Customer Services.

Latest news

How Water Agencies Delivered Reliable Water Service During Power Shutoffs

December 6, 2019

 Contacts: Sharene Gonzales, Alameda County Water District 510-668-4208Jennifer Allen, Contra Costa Water District, 925-297-9739Sue Stephenson, Dublin San Ramon Services District, 925-875-2295Andrea Pook, East Bay Municipal Utility District,… read more

Media contacts

Andrea Pook, Senior Public Information Representative

Tracie Morales, Public Information Representative

Nelsy Rodriguez, Public Information Representative

Social media policy and procedure guidelines 

EBMUD social media accounts are a mechanism for responsive communication between EBMUD and the public, and EBMUD reserves the right to restrict or remove any content that is deemed in violation of this social media policy or any applicable law. 

Connect with EBMUD on: 

Document Type Size
Use of Social Media Policy PDF <1 MB
Social Media Account Management PDF <1 MB