Media inquiries

For media inquiries or to request to photograph or film an EBMUD facility, call Public Information at 510-287-0138, Monday to Friday, 8 am to 4:30 pm. For urgent media inquiries on weekends, holidays or non-business hours, call 866-403-2683 and a standby public information representative will return your call.

  • If you would like to make a public records request, please email the Office of the Secretary.
  • If you are an EBMUD customer and want to speak to someone about your service, water conservation or another topic, please contact Customer Services.

Latest news

Back on tap! EBMUD’s Orinda Water Treatment Plant now online, serving Sierra water to East Bay

April 20, 2017

Sierra mountain water is now back on tap for many East Bay Municipal Utility District customers. Work on a $22 million upgrade to the Orinda Water Treatment Plant is almost complete, allowing the improved plant to come back online to serve customers.… read more

Ready for the Big One: EBMUD’s constant focus on emergency preparedness

April 18, 2017

EBMUD’s history of improvements throughout the system With the public health of 1.4 million East Bay residents relying on our critical services every minute of every day, EBMUD continuously works to strengthen facilities and practice strategies for a… read more

Media contacts

Andrea Pook, Senior Public Information Representative

Jenesse Miller, Senior Public Information Representative

Tracie Morales, Public Information Representative

Nelsy Rodriguez, Public Information Representative

Social media policy and procedure guidelines 

EBMUD social media accounts are a mechanism for responsive communication between EBMUD and the public, and EBMUD reserves the right to restrict or remove any content that is deemed in violation of this social media policy or any applicable law.

Document Type Size
Use of Social Media Policy PDF <1 MB
Twitter Account Management PDF <1 MB