My Water Report Program

Want to save water and money, and prevent damage from water leaks? 

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EBMUD offers a customer portal to access detailed information about  household water use and water conservation tips. 

My Water Report includes:

  • Your water use over time
  • Instructions to find and resolve leaks
  • Water use alerts and leak notifications
  • Compares how much water your home uses with similar single-family households
  • Compares how much water your business uses currently versus historically
  • Manage water use for multiple accounts in one view (commercial/multi-family customers) 

Common questions 

Do I really use this much water? Yes, the information in the report is based on your metered water use. Many people are surprised the first time they see their water use in gallons per day.

Can I customize my Water Report? Yes, for single-family residential accounts you can change occupancy and landscaping characteristics. For both residential and commercial accounts, you can customize when to receive leak notifications based off of percent increases in water usage.

To whom am I being compared? For residential accounts, your home is compared to other households that have the same number of occupants and a similarly sized yard. Those households are throughout your service area, not just your immediate neighbors. If the number of occupants and yard size that we have in the system are not correct, you can change these characteristics by logging into your Customer Portal and updating your Household Profile to make these comparisons more meaningful.

For commercial accounts, your business' water usage is only being compared to its own historical water usage. Water usage at each business can vary and is difficult to compare to others due to factors like number of staff, patrons, production, etc.