Contact EBMUD

To report a water emergency (e.g. open hydrant, main break, or other EBMUD water-related emergency) call 1-866-40-EBMUD (1-866-403-2683) anytime.

Please feel free to call the list of contacts below during business hours Monday - Friday (8:00am - 4:30pm), or contact different departments at EBMUD using the form below the list of contacts. 

Contact Information

Oakland Administrative Offices
Location:  375 11th Street, Oakland, CA 94607 
Write to:  P.O. Box 24055, Oakland, CA 94623
Email: custsvc@ebmud.com 
Phone toll free: 1-866-40-EBMUD (1-866-403-2683)
TTY Access: (510) 763-1035
Deaf, hard of hearing, and speech disabled customers please contact us through the California Relay Service (CRS) by dialing 711, and give them our customer service number 1-866-403-2683.
Directions to our administrative offices
Account/Billing Information 
Water Emergencies (e.g. open hydrants)
Water Quality
Water Leaks
Water Pressure
Security Updates
Water Conservation
Rebate Programs
Landscape/Irrigation		 1-866-403-2683
Employment (510) 287-0735
Engineering Construction (Specification) Bid Information (510) 287-1040    specs@ebmud.com
SD-1 Specification Bid Information (510) 287-1754    wwspecs@ebmud.com
Material and Supply Bid Information
Vendor Packets		 (510) 287-0454    purchase@ebmud.com
Contract Equity Program Guidelines
Vendor Business Listing		 (510) 287-0114
Recycled Water  (510) 287-1631
SF Bay Protection/Commercial or Residential
Wastewater Discharge Permits		 (510) 287-1651
Customer Information