Contact us

EBMUD is here to help. Please review our most frequently asked questions regarding your EBMUD account and billing. If you need additional information, please email customerservice@ebmud.com or call 1-866-403-2683.

  • Customer service hours: 8 a.m. to 4:30 p.m., Monday through Friday.
  • Water emergency? Call EBMUD any day or time to report a main break or hydrant leak.
Contact EBMUD

Call Us

1-866-403-2683. Customer service hours: 8 am to 4:30 pm Monday through Friday. Water emergency? Call EBMUD any day or time to report a main break or hydrant leak.

  • Hearing impaired? Dial 711 and provide our phone number.

  • TTY access 510-763-1035.

Email us

customerservice@ebmud.com or fill out the form above. We will respond within three working days.

Speaker Request

Fill out a speaker request form for your meeting or event.

Address

EBMUD Administration
375 11th Street
Oakland, CA 94607-4240
P.O. Box 24055 MS 42
Oakland, CA  94623-1055

Directions to EBMUD Administrative Offices