Request For Proposal for Printing and Mailing Services

EBMUD is soliciting proposals for Print and Mail Services, Request for Proposal (RFP) No. CUS-0825.

It is the intent of these specifications, terms, and conditions to describe outsource production of bill statements and letters, postal mailing services, electronic document storage, and electronic document retrieval services. The District’s goal is to obtain services that improve efficiency, reduce costs, ensure scalability, and maintain high standards for accuracy and quality, with the potential for expanded services as future needs arise. The awarded vendor must also meet all operational, technical, and quality expectations outlined in this RFP.

EBMUD intends to award a 3-year contract, with 2 options to renew for one-year terms, to the Proposer(s) who best meets the requirements.

Please respond to this RFP no later than 4:00 p.m. on Friday, October 24, 2025. Completed proposal should be mailed or delivered to:

Mail: Hand Delivered/Fed Ex:

EBMUD
ATTN: Max Low, Customer Services Manager
RE: RFP No. CUS-0825 Printing and Mailing Services
Customer Services Support Division
P.O. Box 24055, MS 107
Oakland, CA 94623-1055
(Postmarks will not be accepted)

EBMUD
ATTN: Max Low, Customer Services Manager
RE: RFP No. CUS-0825 Printing and Mailing Services
Purchasing Office
375 Eleventh Street, First Floor
Oakland, CA 94607-4240

Questions

If you have questions regarding this RFP, please send an email to Max Low, Customer Services Manager, at max.low@ebmud.com. To ensure a response, questions must be received no later than 8:00 a.m. on October 16, 2025.

Document Type Size
CCS RFP Printing And Mailing Services No. CUS 0825 PDF 8.9 MB