Request For Proposal for Printing and Mailing Services

EBMUD is soliciting proposals for Print and Mail Services, Request for Proposal (RFP) No. CUS-0825.

It is the intent of these specifications, terms, and conditions to describe outsource production of bill statements and letters, postal mailing services, electronic document storage, and electronic document retrieval services. The District’s goal is to obtain services that improve efficiency, reduce costs, ensure scalability, and maintain high standards for accuracy and quality, with the potential for expanded services as future needs arise. The awarded vendor must also meet all operational, technical, and quality expectations outlined in this RFP.

EBMUD intends to award a 3-year contract, with two (2) optional one‑year renewals, or a 5-year contract, with two (2) optional one-year renewals. (updated) The final term will be confirmed at the time of contract award and reflected in the executed agreement. 

Please respond to this RFP no later than 4:00 p.m. on Friday, October 31, 2025. Completed proposal should be mailed, delivered, or emailed to:

Questions

If you have questions regarding this RFP, please send an email to Max Low, Customer Services Manager, at max.low@ebmud.com. To ensure a response, questions must be received no later than 8:00 a.m. on October 16, 2025.