Pressure in your pipes may create the appearance of cloudy, milky or foamy water. This is air under pressure in your water pipes much like carbon dioxide in a bottle of soda. Turning on the faucet releases the pressure, causing the air bubbles to appear. The water is safe to drink. Run the water at your hose bib first. Once clear, run the cold water at your interior fixtures. If you allow a glass of water to stand for a few moments, the air bubbles will rise to the surface and will clear within minutes.
Discoloration in water, such as a light yellow to dark brown color, may occur when pipeline sediment in the water is stirred during pipeline repair work. The discoloration is caused by dissolved iron which is stirred up by turning valves, flushing hydrants or reversing water in mains that are being returned to service. To remove the discoloration, run your front hose bib first and once clear proceed to run the cold water at your interior fixtures.
If the cloudy, milky, foamy or discolored water persists, please call 1-866-403-2683, and give us your address and a telephone number so we can have an inspector contact you.