Customer Pipeline

Wildfire used to be a threat only in hot, dry months, and in wooded regions. Now, wildfire season is much longer and far-reaching. During periods of high fire danger, PG&E may turn off power to broad swaths of Northern California in the interest of public safety. The outages, called Public Safety Power Shutoffs – or PSPS – may last for days at a time, with little to no advance warning. PSPS could affect all power customers, including EBMUD. Planning for a widespread emergency power…

  The rainy season has finally passed and we’re now ready for sunshine and heat. In the summer months, water use can skyrocket as people turn to hoses, showers and pools to cool off. Before you wet your toes or flip on your irrigation, there are some important things to consider.   When it comes to saving water, the biggest impact can be made outside. Outdoor watering can account for about half of all your consumption, and half of that is wasted due to overwatering. Give your landscape…

Update: On Tuesday, June 11, 2019, the EBMUD Board adopted new rates to support water and wastewater system upgrades, environmental protection, and financial stability. Learn more about bill impacts and budget priorities here.  As a public, not-for-profit government agency, the EBMUD $2.3 billion budget protects the East Bay’s extensive water system that serves 1.4 million people, and a wastewater system that serves 685,000 people, every day. Budget and rates resources Learn about…

Update: On Tuesday, June 11, 2019, the EBMUD Board adopted new rates to support water and wastewater system upgrades, environmental protection, and financial stability. Learn more about bill impacts and budget priorities here.  EBMUD processes about 56 million gallons of wastewater every day for 685,000 customers from Richmond to San Leandro. EBMUD captures wastewater collected by other municipal sewer systems and cleans it—extracting energy in the process—before releasing it to San Francisco…

Water lines are life lines and their resilience affects our recovery after disaster. The Bay Area underground terrain is quite complex. EBMUD’s water lines are buried in bayside soils, which can liquefy in earthquakes; they pass through tree-lined hillsides, which are subject to landslide and wildfire; and cross fault lines, where earth movement can tear them apart.Your rate dollars fund crucial investments in our water and wastewater infrastructure. These investments help protect our…

  Throughout history, civilization has withstood earthquakes, severe storms, floods, landslides and wildfires. Even when we are prepared, emergencies can leave us with little more than our lives. However, preparing for emergencies can mean the difference between feeling strong and feeling helpless. When the deadliest wildfire in California history hit Butte County in Northern California in November 2018, many died and thousands more lost their homes. Among them was Fay, a retired EBMUD…