EBMUD is seeking outside services to develop and administer a 2025 residential consumer opinion survey in English, Spanish, and Chinese by April 2025. The selected consultant will consider the survey approach used in the past and recommend any changes to approaches and research tools based on current best practices for data gathering; complete a written report and presentations; provide all raw data collected and high-level and detailed analyses of trends, demographics, key consumer concerns, and opportunities for improving customer opinion.
Please respond to this RFP no later than 4:00 p.m. on Tuesday, January 21, 2025 by email to kelly.zito@ebmud.com.
Questions
If you have questions regarding this RFP, please send an email to Kelly Zito, Public Affairs Manager. To ensure a response, questions must be received no later than 8:00 a.m. on Thursday, January 16, 2025.
RFP document(s)
| Document | Type | Size |
|---|---|---|
| RFP Customer Opinion Survey 2025 | <1 MB | |
| Customer Opinion Survey RFP Questions Answers 2025.1.14 | <1 MB |