Beginning June 17, 2019, EBMUD crews will install a new water pipeline to improve water service in your neighborhood. Please see Helen Cluster Map [PDF] for affected streets. Intersecting side streets will be temporarily affected as work progresses. The overall project will take approximately 12 months to complete. The length of construction on individual streets will vary.
Work hours are 7 a.m. to 4:30 p.m., Monday through Friday. We will provide traffic control. Residents may experience delays of up to 10 minutes when entering and leaving the work area. If you have special needs, please call us and we will make every effort to accommodate.
Crews will notify you, in person or with a door hanger, regarding planned water service interruption to your property. After a service interruption, there may be air in the pipes that may loosen particles in your home plumbing. Close your toilet water supply valves, and then run water from your front hose bib, bathtub and/or cold water faucets for 1-3 minutes. This will dispel any air or loosened particles from your household pipes. If any water quality issues remain after flushing, please call us.
The asphalt paving applied daily is temporary and is designed to provide a safe road surface during construction. Final paving occurs after pipeline work is completed. It may take up to 30 days or longer before final paving is completed.
Laura Luong, Community Affairs
For after-hours assistance, please contact: 1-866-403-2683