I think my bill is too high. What do I do?

Compare your water consumption with the same period last year to see if you used more water. The Gal/Day (gallons per day) on the lower right-hand side of your water bill, just above the payment stub, is a good gauge. You may view a sample bill.

If your water bill is higher than usual, check if the charges on the bill are for more than one billing period. Most customers receive their bills every two months, but bills may be delayed due to various reasons. Water bills may also contain more than one billing period.

If the Gal/Day still seems higher than normal, you can follow these directions to determine if you have a leak.

If you don’t think you have a leak, call 1-866-403-2683 or email custsvc@ebmud.com. Customer service is available during business hours Monday through Friday from 8 a.m. to 4:30 p.m.